How scammers can get control of your cell phone account with just one call
July 20, 2020 Out of nowhere, Dylan Simons phone was rendered useless. A scammer had control of his social media and some of his banking apps. And he had no idea how it was done. “It’s very...
View ArticleThe fraud ring that wants to sell you homes they don’t own
July 16, 2020 On a sunny Seattle day, Stephanie Lee and her son, Jordy, walk us through their more than $400,000 investment, showing off their vision for the daylight basement, an open second floor...
View ArticleHidden fees? You may be due a refund as Washington reaches settlement with...
July 7, 2020 A cable and internet provider will be providing close to a million dollars in refunds to consumers to settle claims that it violated Washington’s Consumer Protection Act. State Attorney...
View ArticleCarHop reverses shutoff for woman laid off due to pandemic
July 2, 2020 A Pandemic, job losses, and general craziness led to one crappy Thursday for Kellie Smith. She’d been laid off from her job at a Bellevue hotel. Then her unemployment payments stopped...
View ArticleCollections company sued by state over alleged Consumer Protection Act...
June 25, 2020 A lawsuit filed today by the office of Attorney General Bob Ferguson takes aim at Renton-based debt collector, Convergent Outsourcing. It claims the company sent 75,000 letters to...
View ArticleImpostor fraud continues: Seattle man’s information used to apply for...
June 11, 2020 As the drummer for the Singing Rosenbergs, Mike Zittle is accustomed to good beats. But last week, in his mailbox, he got a bad one. It was in the form of two letters. “You can feel...
View ArticleContractor recovering from Covid crisis hits roadblocks with Square payment...
June 9, 2020 The state is finally allowing contractors to work. But business owner Jesse Larsen in Olympia says getting paid is the issue now. His customers are fine, but it’s his credit and debit...
View ArticleJudge rules against two companies accused of making millions of robocalls
June 6, 2020 What do you call getting robocalls from an air duct company? A time suck. And now a King County judge has ruled that two air duct companies made more than 13 million robocalls to one...
View ArticleHow hackers are stealing hundreds of millions of dollars from Washington’s...
Dawn Gately’s hair salon in Port Townsend has been shut down for months. When she applied for unemployment benefits, she received an all too familiar response. “Someone else had used my social...
View ArticleScammers swoop in, swipe Washington unemployment benefits
This a story of fraudulent money cards and stolen identities. Thieves are flooding the web, selling personal information on the cheap. And those bits and pieces of data are adding up to big bucks....
View ArticleSpreading kindness, delivering protective equipment to hospitals in need
This is how an act of kindness spreads: it moves quickly, and it infects all with gratitude. From an inner-city clinic, to grocery store workers in the trenches. These are the beneficiaries: warriors...
View ArticleAs COVID-19 pandemic disrupts travel plans, many consumers complain they...
Chris Lee and 15 friends were excited for a trip to Scottsdale, Arizona this spring – a long-planned bachelor party weekend. Then the Coronavirus crisis hit. They paid $4,000 to rent a home on VRBO....
View ArticleCar parts manufacturer joins fight against COVID-19 with custom protective...
At a production line in Bellevue, equipment is usually reserved for making car parts. But now it’s churning out life-saving equipment in the war against COVID-19. “The building’s on fire – you can run...
View ArticleDespite Coronavirus eviction moratorium, some landlords serve pay-or-vacate...
Dillon Corson’s tree care business has been cut down by Governor Inslee’s stay-at-home order because he can only legally perform “emergency” work. “So you can’t be out doing routine work. And if you...
View ArticleHow Washington’s college savings programs are faring in the COVID-19 market...
There are more than 66 thousand accounts in the state college tuition savings fund called the “GET” program There’s more than $1.4 billion in its coffers, with that cash tied to investments made by...
View ArticlePrice gouging? Consumers face high prices online for household goods during...
Consumers continue to see shortages of cleaning products and personal protective equipment during the Coronavirus outbreak. And that scarcity has led to increasing prices for those in-demand products...
View ArticleDelays, denials as Coronavirus fuels demand for unemployment benefits
Emergency orders by Washington’s governor have shut down businesses across the state, leaving many laid-off workers looking for help. But many who applied for unemployment insurance faced an uphill...
View ArticleCalls for blood donations as supply reaches “a tipping point” during...
If you’re feeling helpless during the Coronavirus outbreak, there’s one easy thing healthy people can do: donate blood. Local blood banks say the disruption caused by the outbreak has led to a...
View ArticleHelp is on the way for businesses and workers hit hard by Washington...
One by one, companies in downtown Seattle have sent employees to work from home to avoid exposure to anyone unknowingly carrying the the novel coronavirus. But that move to protect the health and...
View ArticleFamilies wait weeks for checks during rocky roll-out of Washington Paid...
It was a program years in the making: Washington’s Paid Family and Medical Leave program, or PFML, which launched January 1. But the program has been overwhelmed by demand, logging thousands more...
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