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Channel: Jesse’s Story of the Day – Jesse Jones Seattle – KIRO 7 Consumer Advocate
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Are your dry cleaning prices a mystery?

A Kirkland woman was frustrated after she couldn’t find a dry cleaner in her area with a posted price list. Marisa Balfoort said she never knows the prices of the dry cleaning until she goes to pick...

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AG Ferguson warns of tobacco settlement scam

A new online ad promises big bucks to consumers after a massive tobacco settlement.  But Attorney General Bob Ferguson says don’t fall for it. The $206 billion tobacco master settlement agreement was...

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Jesse exposes differences between gap insurance and gap waiver

A crash totaled a south sound woman’s brand new car.  She wasn’t worried because she purchased what she thought was gap insurance.  But the payout didn’t match up. “My daughter was at a stoplight,”...

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Jesse investigates sick puppies sold online

A Mill Creek family is grieving after having to euthanize their 6-week-old puppy just one day after bringing him home. Chase Linder and his girlfriend Denise had picked the perfect puppy. “We got in...

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Jesse investigates Wondersitter shutdown amid payment issues

A website that connects local families with babysitters is no longer booking jobs after some sitters say the company owes them thousands of dollars. Christina Beeson is one of many babysitters and...

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Jesse Jones sushi roll benefits local veterans

An Everett group is stepping up to help our veterans who face significant challenges after returning home from battle.  But they could use your help, too. Sansei Seafood Restaurant and Sushi Bar in...

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Jesse gets details on Chrysler Pacifica Hybrid minivan recall

A West Seattle man waited months to get his hands on the new 2017 Chrysler Pacifica Hybrid minivan.  But a recall may slow him down, alongside thousands of other drivers. Mike York purchased his...

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Jesse looks into medical membership fee at local doctor’s office

Pay an extra fee — or you can’t see your doctor.  That’s the message patients received from their Poulsbo doctor’s office. “I had steam coming out of my ears.  I’m still mad,” former Sound Family...

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Jesse investigates complaints against Wave Electric Bikes

Some Seattle bike riders say they can’t ride their new electric bikes because they’re worried that they are not safe. Brad Cerenzia is not happy with the electric bike he waited months to receive....

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Three large cars receive top crash rating from IIHS

Three large cars join the ranks of the Insurance Institute for Highway Safety’s Top Safety Pick-Plus designation. “The Top Safety Pick Plus winners have good ratings in all of our crash tests,” IIHS...

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Sweepstakes scam takes millions from consumers

The promise of someone arriving at your front door with a winning sweepstakes check is too good for some to ignore.  But in many cases, it cost people thousands of dollars. Michelle Albers’ 84 year old...

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Jesse investigates licensing issues at Lakewood auto dealership

A Seattle man paid for his car in full, but the dealer wouldn’t give him his title or license plates. Damon Foreman paid nearly $5,000 for his 2004 Mercedes E-500 from Arasi Auto Sales in Lakewood in...

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Tips on getting the best roofer for the job

It’s hot outside, and that means roofing season is in full swing.  But you don’t want to get hammered by a bad deal. “Our undercover shoppers at Checkbook.org got bids from roofing companies for three...

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New tool claims to end robocalls for good

Millions of Puget Sound residents receive scam and robocalls each month.  But now, there may be a new way to stop those calls for good, Bothell’s Lindsay Raines said receiving IRS scam calls is...

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Jesse Jones Investigates School Zone Speed Cameras

School zones are necessary to protect children. One Lakewood school zone traffic enforcement camera is doing its job, but it also has some drivers calling it a speed trap. “I was like, that’s a...

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Jesse Jones Helps Family with Cemetery Space Dispute

A South Sound family learned the cemetery spaces, purchased by their mother, had been sold right out from under them as she was dying. “She was a very caring woman,” said Candies Wheeler about his...

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Jesse’s ‘Free Credit Freezes For All’ Campaign Picks Up Steam

State Representative Paul Graves (R-Fall City) has thrown his name into the group of legislators who are writing bills calling for free credit freezes. Rep. Graves saw the Equifax breach which exposed...

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Jesse Jones: Beware of Black Friday Phishing Scams

Millions of shoppers are prepping to find the best deals before hitting stores on Black Friday.  But if you are looking online for the best prices, understand the scammers have already done their...

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Washington state sues Uber over data breach cover-up

More than 10,000 Washington Uber drivers, and their compromised driver’s licenses, are at the center of a multi-million dollar lawsuit filed on Tuesday. “Here we have a clear violation, thousands of...

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Help Pass The Message For Free Credit Freezes

Data breaches, like Uber and Equifax, are the reason I’m asking for free credit freezes for all. If your information is frozen, and there’s a hack, you’ve got a fighting chance. Now I’ve got T-Shirts...

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