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Channel: Jesse’s Story of the Day – Jesse Jones Seattle – KIRO 7 Consumer Advocate
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Jesse investigates abandoned boat blocking couple’s driveway

A Federal Way couple discovered an abandoned boat blocking their driveway. Facing a four-figure bill to have it removed, they called KIRO 7’s Jesse Jones for help. The boat, full of junk, is the...

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New app lets you ‘sue anyone by pressing a button’

An app developer says his latest product may eliminate the need for lawyers in small claims court. It’s called DoNotPay and is now available in all 50 states. App designer Joshua Browder came up with...

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Flight Fees Fiasco?

As Hurricane Michael was heading towards Florida, a Tacoma couple says they were desperately trying to change their vacation flights to the disaster area. Feeling the costly change fees were unfair,...

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Small Businesses Question Seattle’s Sweetened Beverage Tax

Even with coffee, buying a latte may end up costing you more because of Seattle’s Sweetened Beverage Tax. KIRO 7’s Jesse Jones says confusion about it has businesses wondering if they are subject to...

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New Data Breach Report Stuns AG Ferguson

This has been a bad year for data breaches.  From Uber to Equifax, millions of Washingtonians have had their personal information compromised. KIRO 7’s Jesse Jones got the first look at Attorney...

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Cost of Rabies Treatment Skyrockets

A Sammamish man got touched by a bat – and then his wallet took a huge hit with the cost of rabies treatment. KIRO 7’s Jesse Jones reveals the cost of that treatment has risen more than 300% in the...

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Dave Henderson Scholarship Winners 

Two high school students will get a jump start in college because of an all-time Mariners great. KIRO 7’s Jesse Jones tells us the Dave Henderson Scholarship winners truly represent the American...

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Jesse Jones Investigates Local Moving Company

When you hire a mover you expect them to be permitted by the state.  But that’s not the case for a Poulsbo moving company who’s been caught twice by investigators for operating illegally and owes the...

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Lawmaker Promises New Legislation On Contractor Registration Requirements

Homeowners are always looking for ways to protect themselves when hiring a contractor. But when things go wrong, does state law go far enough to protect consumers? Jesse Jones speaks to homeowners who...

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Trouble in Toyland?

With the holiday shopping season just around corner, there’s an alert for parents buying toys for kids. KIRO 7’s Jesse Jones tells us about a new report unveiled today that reveals unseen hazards in...

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Smart Giving Tips from Secretary of State Kim Wyman

This is Giving Tuesday, the day everyone is encouraged to give to the causes near and dear to their hearts.  But you have to give smart! KIRO 7’s Jesse Jones sat down with Washington Secretary of...

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Don’t be a victim of data breach fatigue

The holidays are here, and scammers are working overtime to get your personal information. KIRO 7’s Jesse Jones says with the growing number of people impacted by data breaches, security experts are...

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Marriott announces massive data breach; 500 million guests could be targets

By Natalie Dreier, Cox Media Group National Content Desk If you’ve stayed at a Marriott company hotel over the past few months, you will want to keep an eye on your personal information. Company...

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Scammer uses stolen credit card to file business with state

A scammer steals a credit card number and runs straight to the state to use it! KIRO 7’s Jesse Jones tells us they used the stolen numbers to open an LLC.  It’s nothing like anything he’s seen before....

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Seattle family fights insurer for father’s cancer treatment

A Seattle man with brain cancer not only had to fight for his life, he was in battle with his health insurer to cover his treatment. With nowhere else to turn, the family called KIRO 7’s Jesse Jones...

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Jesse’s Holiday Shopping Survival Guide

Apps and websites are your friend – to not only save money, but make money! RetailMeNot.com is a huge collection of coupons you can use in stores and online. iBotta and Drop are among the top rated for...

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Will your insurance policy withstand the next storm?

The damage to homes, vehicles and property caused by the tornado will force residents to deal with their insurer. It’s then when the victims will find out how covered they really are. KIRO 7’s Jesse...

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A Weighty Issue: Post Office Consistency?

It’s getting down to the wire to send Christmas presents through the U-S Postal Service. KIRO 7’s Jesse Jones shows you why consumers may want to stop at more than one post office branch before...

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Toys For Tots Comes Full Circle

The KIRO 7 Cares Toys for Tots drive is now coming full circle. The thousands of dollars and toys you donated are now being chosen by 15,000 Western Washington parents. KIRO 7’s Jesse Jones has the...

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PSE wrongly shuts-off a family’s power, State investigates PSE phone pay system

A Covington woman gets her power shut-off when she paid her bill on time. KIRO 7’s Jesse Jones tells us that her case has led to an investigation of Puget Sound Energy’s phone payment system.

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