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What to know about mobile buyout programs
Cell phone companies are doing all they can to get your business including “hard to beat” offers like buying you out of your old plan. It sounds like a good deal but I’m learning you have to be careful...
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State calls ‘winning’ lotto ticket a loser
At the busy Sea-Tac airport, Marci Taylor got the itch–to buy some Washington Lottery scratch off ticket. And for a moment it appeared Taylor’s luck had taken flight. “Are you seeing this, this is...
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State has its say about Bremerton food truck builder
Erin Alice Haltom is a Bremerton food truck builder who owes thousands of dollars to customers. Now she says she’s filing for bankruptcy. That isn’t the best news for Mike Guanlao. Haltom owes him...
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Small business owner fighting collections for bill she doesn’t owe
Joanna Jackowich spends her days in the ring training horses and riders. But recently she’s in a new ring, the boxing ring. Her opponent is Century Link. This started last summer after Century Link...
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No parts & delayed repairs for GM recall
Last month General Motors announced a recall of more than 1.2 million cars due to a fire risk. There’s just one problem – the automaker doesn’t have the parts to make the repairs. Gregory Carter is...
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Lawmakers look to curb utility backbilling
Imagine getting a home energy bill in the thousands of dollars only to find out the utility company is making you pay for a mistake it made years ago! It’s called backbilling and now there’s a movement...
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New billing shocks Snohomish County PUD customers
Customers of the Snohomish County Public Utility District are demanding answers about why their bills have gone up drastically over the past few months. Hayley Shapiro’s typical Snohomish County PUD...
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Snohomish County PUD answers more questions about billing
Yesterday I told you about customers in Snohomish County who are facing higher than average utility bills. The response was massive. Thank you to everyone who wrote in with comments and submitted their...
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Jesse Demands Answers, Gets Action From Snohomish PUD
Snohomish County PUD customers outraged by recent bills had a chance to voice frustrations at today’s utility commissioners meeting. Unfortunately, the meeting was the same old questions with the same...
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Snohomish PUD Will Hold Night Meeting About Bills
I’ve just learned that Snohomish PUD will hold an evening meeting on February 16th at 6pm to address billing issues with its customers. The comes after I made a request to PUD commissioners after...
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Snohomish Co. PUD customers targeted in utility scam
The utility scam has been around for a while. But this time it appears the bad guys are perfecting their dirty work. Ravi Johal thought he’d paid this month’s Snohomish County PUD bill for his Everett...
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Bill proposed to quash surprise hospital bills
Who has time in an emergency to check if a doctor is in or out-of-network? If you don’t, you could be on the hook for thousands of dollars just because the doctors and your insurance company can’t...
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Homeowner gets Jesse’s help for house concerns
Buying new construction offers some home buyers a sense of security. But in Fife, dozens of homeowners have issues popping up across their home. Now they’re facing thousands of dollars in repairs...
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A Thank You Note to Marshawn Lynch
I just want to take a moment to thank Marshawn Lynch for his work in Seattle and for what he did for me personally. He has no idea that he helped me. I never told him. In fact, only a few...
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Patient fights insurer for treatment
Families pay for medical insurance so it’s there when they need it most. But what happens when an insurance company calls a procedure experimental but medical experts around the world disagree?...
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IRS Scam Takes A New, Dangerous Twist
A Colorado family received the typical IRS scam call. This time the frustrated scammer called 911 on the victim and had the police sent to the family’s home. According to KKTV, the scammer told the...
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Jesse Jones investigates Snohomish County PUD costs
For years David Velez didn’t have to pay a power bill. Each month he’d receive a Renewable Energy Credit from Snohomish PUD for having solar power. On top of that cash, David would also earn a sizable...
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What You Need To Know About Lead, Asbestos and Your Insurance Policy
When you pay home insurance premiums you, expect the insurer to be there when you need it most. We have learned some insurance companies will not cover state and federally required lead and asbestos...
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High Snohomish PUD bills? Here’s what you need to know
Jesse Jones has been demanding answers – after Snohomish PUD customers reported getting electric bills double, or even triple, the normal amount. We are updating this post with our latest coverage to...
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How much do inspections really tell home buyers?
When Tracy Berg and her husband bought their home, they found comfort in buying new construction. But three years later they’re facing major issues including cracked walls, water issues and black...
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