A CenturyLink customer saw very slow Internet speed and was frustrated with the price his family was paying.
It was so slow, he said, the family thought about going to Starbucks to finish their work with high speed Internet.
Neighbors also had problems. CenturyLink said there were no plans to fix the issue. Jesse called the company in March, and he was told a fix was expected in the next four months.
Ten days after that, CenturyLink told the FCC there was no upgrade planned for the area.
So which story should we believe? See Jesse’s full story above.
