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Tacoma water investigating if lead tests caused high reading
Chris McMeen, a Deputy Water Superintendent with Tacoma Water, was just trying to find new ways to test for lead. The utility tested water in four homes at the service pipes before the meter and not...
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What you need to know before buying a used car
It’s a consumer alert that that you should know. Some used Canadian vehicles are being sold in America with voided warranties. Greg Thompson from Everson, Washington, own a Canadian 2010 Honda...
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Local teen finds raccoon part in trail mix
A Snohomish County teenager found part of a raccoon in a local brand of trail mix. She’s not sick, but it begs the question: How did the end up in there? Jesse Jones spoke with the local manufacturer...
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Expert: Largest stash of stolen email credentials being traded on blackmarket
If you have a Google, Yahoo or Microsoft email account, it’s time to change your password. In an exclusive report on Reuters, a security expert said hundreds of millions of hacked user names and...
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State audit exposes flaws in Washington state’s tolling system
A state audit exposed the flaws in Washington’s tolling system that could cost them unbelievable amounts of money. The state is owed nearly $60 million. Just after that report was released Jesse...
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Jesse gets veteran thousands owed by VA
Army veteran Solomon Sanders has been fighting for his benefits for years. “Emotionally it makes me very, very upset. And not just for myself,” Sanders said. “Because I know I’m not the only soldier...
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Man struggles because credit agencies thought he was dead
Taking a look at Charles Williams and his large frame, you know he is very much alive. But to the credit reporting agencies, he is dead. Williams discovered the issue when he moved his family from...
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What you need to know about your car’s black box
Nearly every new car has an internal computer known as a black box. In some cases, it can be helpful. But as is the case with all computers, the information can also end up in the wrong hands. There...
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Insurance companies requesting increased health-care rates
For the third year in a row, health insurance providers in Washington are proposing a statewide increase in premiums and it’s not small. On average it’s a 13.5 percent. “Of course I’m concerned. I...
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Residents call Jesse to help fight their bandwidth battle
A CenturyLink customer saw very slow Internet speed and was frustrated with the price his family was paying. It was so slow, he said, the family thought about going to Starbucks to finish their work...
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What you need to know before using a mobile payment device
Before Glenda Holden took a three-month vacation to Australia, she got taken down under by a driver from Orange Cab. “I was shocked, first of all. Just I thought, oh Lord,” Holden said. The...
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Known problems with expansion joints on state roads
Ron Oyer’s Christmas-time ride was jolted by an expansion joint. “It woke us both up. It scared the daylights out of both of us,” Oyer said. He had hit a bolt that brought a piece of the joint through...
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Jesse’s takes on credit card fraud
It’s a high tech crime where consumers can’t find out who’s the culprit. We’re talking about data breaches. KIRO 7’s Jesse Jones tell us why it’s next to impossible to find out who stole your personal...
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Flower company fails to deliver for Mama Sherman
The parents of Seahawks All Star Richard Sherman had a problem — Someone was very late with a special delivery for the family. Their Mother’s Day flowers were two days late. And when the bouquet...
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Blacklight Slide postponed with no refunds, Jesse gets calls
It’s called the Blacklight Slide, where hundreds of people pay between $20 and $50 to coat themselves in glow gel and slip and slide everywhere. But Blacklight Slide management has postponed tonight’s...
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Expedia cancels family hotel reservation without them knowing
What happens when Expedia cancels your hotel reservation, without you knowing? A family arrived in Canada ready to vacation, but when they arrived they had no place to stay, along with their 7...
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The repercussion of a high school graduation proposal
We’ve seen the surprise marriage proposal take place almost everywhere. But 18-year-old Jack Graham took the whole proposal game to his high school graduation at Meadowdale High School. The Edmonds...
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Jesse helps woman whose medical claim was approved, then denied
Donna Neely works in the incident management office at Western State Hospital and she hurt her back moving boxes. “I lifted one to slide it over to a table that was next to me, and I felt a pop in my...
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Jesse helps Lynnwood widow after PayPal fraudulent charges
All it takes to open a PayPal account is an email address and a credit card number, but several documents are required to close an account. Pamela Penning, a Lynnwood widow, tried closing her late...
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Residents believe local car dealership misled thousands into winning big cash
A local car dealership, Doug’s Lynnwood Mazda, mailed 100,000 contest flyers to local residents. The flier consists of playing “The King of Cars” with grand prizes ranging from a $25,000 cash prize to...
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