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Channel: Jesse’s Story of the Day – Jesse Jones Seattle – KIRO 7 Consumer Advocate
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Attorney General Ferguson recovered nearly $1M for Washingtonians hit by...

When we think about college, it’s easy to focus on the good times and not the responsibility that comes six months after graduation – paying back student loans. Now loan adjusters are scamming...

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Jesse helps Seattle couple get cruise refund after being denied

Steve and Nancy Malott wanted to take a quick overnight cruise to Vancouver. While waiting in line to get on the ship, they were handed a flyer about a Norovirus event that occurred on the boat.  The...

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Top 2016 scams all consumers must know

From tax collection to tech support, each year more consumers are becoming victimized by scams. The top scam in Washington for 2016 was the tax collection scam, according to the Better Business Bureau...

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Jesse gets a repair for a couple’s recalled vehicle

Imagine your windshield wipers stop working while driving in a rainstorm. Unfortunately, that was the situation for a Redmond couple. Phil Brady and his wife, Regina Walsh, own a 2013 Chevy Equinox....

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Seattle woman fight city over sewage settlement

An issue with raw sewage caused an elderly Seattle woman home to flood, not once, but twice! Ivy Williams had raw sewage exploding through her bathroom toilet, which later caused damages around her...

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MLK Day of Service: What is it and how to get involved

By Kelcie Willis Cox Media Group National Content Desk As the Rev. Dr. Martin Luther King, Jr. federal holiday comes Monday, the day is not just a day off of work, but has become a day for people to...

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AG Ferguson announces multi-million dollar lawsuit against major student loan...

Attorney General Bob Ferguson announced Wednesday that the state is suing student loan servicer Navient for millions of dollars after violating consumer protection laws. Today’s announcement comes in...

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AG Ferguson announces multi-million dollar lawsuit against major student loan...

Washington Attorney General Bob Ferguson wasted no time placing the nations largest servicer of student loans in his legal crosshairs. “The crushing debt that students have and graduates have in our...

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Tips on cutting high energy bills during the cold winters

It’s cold outside, but you don’t want to get burned by purchasing HVAC equipment you simply do not need. “With heating and air conditioning companies, especially when it comes to air condition units,...

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Trump Administration discontinues mortgage insurance discount for new homeowners

The Trump Administration has already started making orders. Today it directed the Department of Housing and Urban Development to suspend a recently approved program that would decrease mortgage...

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Samsung: Battery causing issues with Galaxy Note 7

After months of investigation, Samsung is blaming the design and manufacturing of its Note 7’s battery for the fires that led to an international recall. A Samsung executive apologized again for the...

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Pierce County ferry riders card information possibly compromised

Earlier this week, Pierce County officials announced that passengers who purchased Anderson/Ketron Island ferry tickets online may have been subject to fraud. The announcement comes after Pierce County...

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Teen with leukemia fires Taser at police officer to fulfill bucket-list wish

An Ohio teen with leukemia has fulfilled a stunning dying wish. According to WCMH, doctors recently told Alyssa Elkins, 16, of Newark, that she has only four months to live, so she decided to make the...

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Child helps recover money from bank robbery case

A child’s quick pit stop helped police get closer to nabbing a group of bank robbers. Griffin Steele was on his way to a South Carolina Toys R Us when he and his father stopped at a gas station....

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AG Ferguson announces Western Union agreement to pay $586 million after fraud...

A massive national settlement from Western Union means Washington residents may be eligible for up to $11 million in refunds. The money will go to consumers who used the company’s wire transfer service...

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Ransomware is now hitting home

Darren Cauthon couldn’t believe what he was seeing. It’s the day after Christmas and his TV was completely locked up. The only thing showing on the screen was a fake FBI notice asking for $500 to...

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Jesse puts flower industry to the test

Flowers on Valentine’s Day are a must. And if you are a florist, that day you will have your hands full with orders. “Every day leading up gets crazier and crazier, more flowers coming in more...

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Jesse Jones follow-up: City of Seattle admits negligence in sewer lawsuit

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Are ticket bots keeping you from your favorite show?

You sit by the computer waiting for the chance to get tickets to your favorite band. The second the tickets are available, they are sold out. Fans say it’s frustrating because they never had a chance....

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Jesse takes on Good To Go

A Seattle woman has driven over the 520 bridge more than a hundred times and never got a bill! And when she calls Good To Go, they told her she didn’t owe a thing. See, Jenny Dougherty knew she didn’t...

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