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A Seismic Change in Bill Collecting

Consumer debt was the target at the legislature and lawmakers took aim and hit their target.  KIRO 7’s Jesse Jones explains how the four bills passed , if signed by the governor, will change the...

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Shasta workers say company is fizzing out on money, benefits

Dozens of workers at Tukwila’s Shasta plant say they are not being paid by the company after its facility was shut down by the city. Inspectors say the plant was red-tagged after failing to receive...

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Lawmakers take action after Jesse’s report on contractors

Bad contractors are in the sights of lawmakers in Olympia and they took action following a Jesse Jones report. Today, Governor Jay Inslee signed a new bill that will better protect consumers from...

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A stolen motorcycle, a lost loved one, and an unforgettable reunion

By: Jesse Jones It’s a treasure that a family thought was gone forever, and a story eight years in the making. A local man had his Harley Davidson motorcycle stolen from his garage. It was one more...

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A New Law Ends Controversial Debt Collecting Tactic

A new law signed this week will end, what consumers advocates call, a troubling legal strategy used by debt collectors. KIRO 7’s Jesse Jones investigated these cases for months and tonight he says the...

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Shasta workers head back to work, ask for fair shake

Scores of workers at Tukwila’s Shasta plant are heading back to the job. But KIRO 7’s Jesse Jones learned tonight, Teamsters employees, who weren’t being paid since the city’s action, still have a...

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Thursday at 11 p.m.: A new phone had a woman fighting to prove her identity –...

Someone was falsely using a woman’s Social Security number to get a cell phone account – and Verizon wouldn’t believe her when she tried to get her identity back. The woman even had a driver’s...

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Thursday at 11: Jesse investigates school zone speed camera

KIRO 7’s Jesse Jones discovered a school speed zone camera isn’t actually located in the city it’s sending tickets for. So what does this mean for the 10,000 violations written with this camera?...

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Update: Rogue Car Dealership Employee Allegedly Takes Victim on $10k Ride

A Redmond man bought a car from a dealership one day – and was forced to return it the next– with no refund! KIRO 7’s Jesse Jones was the first to bring you this story. Now the victim is suing both...

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State Investigating Denials for Emergency Medical Flights

San Juan County officials say they are very concerned by the number of health insurance coverage denials for emergency flights to mainland hospitals. Patients-through no fault of their own-are being...

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Insurance Commissioner Kreidler: Kaiser Air Ambulance Coverage Denials...

Last night Jesse Jones spoke to patients who were stuck paying thousands of dollars for trips that doctors ordered as emergencies. Tonight, Jesse talks with Washington’s insurance commissioner about...

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How To Save Cash On Your Big Move

School’s almost out which means the moving season is about to begin. But before you lay out thousands of dollars for a moving company, Jesse Jones shows the best way to make sure you are getting what...

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Comcast hit with $9 million penalty – largest trial award ever for Washington...

By: KIRO 7 News Staff The Washington Attorney General’s Office says thousands of Comcast customers paid for services they did not receive. A judge agreed and hit the cable giant with a $9 million...

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A Crash Leads to a Wrecked Credit Score

A Bellevue woman’s car was totaled in a crash and never missed a car payment. So why have the three major credit bureaus reported her car as a repossession? She called KIRO 7’s Jesse Jones to find out...

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Federal Trade Commission Provides Details On Office Depot Investigation

The Federal Trade Commission says Office Depot and Support.com used bogus malware scans to dupe customers into buying expensive fixes that were not needed.This story is three years in the making and...

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Fourth of July fireworks: Where they are legal in Washington State

Where are fireworks legal and where are they illegal in Washington State? Here is all the information you need to know for the Fourth of July. The most complete information comes from the State Patrol...

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Debtor Files Suit Against Collection Agency

A Sammamish man owes a debt.  But he says the collection agency’s tactics to get that money are far from fair. KIRO 7’s Jesse Jones tells us the debtor flipped the script and is taking the collector...

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Scammers targeting Expedia customers with fake phone numbers

Customers across the country searching for Expedia’s phone number on the internet are being taken for a ride.  Scammers are creating ads with fake phone numbers for the travel company.  When customers...

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DoorDash Drivers Demand Tipping Policy Change

A popular restaurant delivery service is taking heat from its drivers. They say the company is using tips from the app to cover base pay. KIRO 7’s Jesse Jones spoke to a driver who wants customers to...

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Equifax to pay up to $700M in data breach settlement

The Associated Press WASHINGTON (AP) — Equifax will pay up to $700 million to settle with the Federal Trade Commission and others over a 2017 data breach that exposed Social Security numbers and other...

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