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Channel: Jesse’s Story of the Day – Jesse Jones Seattle – KIRO 7 Consumer Advocate
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A National Fight For Patient’s Stem Cells

People from across the country are demanding to keep control over their stem cells – that could be destroyed by the federal government. This is a result of an F-D-A action against a clinic that’s...

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DoorDash Ends Using Drivers Tips To Pay Their Base Wages

The restaurant delivery company- DoorDash- is changing its tipping policy for drivers nationwide. KIRO 7’s Jesse Jones told us on Friday — the company was using customers’ tips to pay drivers’ base...

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How The Capital One Breach Could Impact All Consumers

Capital One is another company in a long line of business that have been hit with a data breach. KIRO 7’s Jesse Jones spoke to a security expert that says scammers could use that data to create a...

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Capital One Customer Demands Better Data Security By Company

The fallout from the massive Capital One data breach continues — with more than 100-million people impacted. A Capital One customer from Burien has security issues with his account. He tells KIRO 7’s...

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Summer travel scams have consumers feeling the heat

By Jesse Jones Got any last-minute summer plans? Scammers do. They’re sending millions of last-minute travel deals emails designed to get your personal information. Tim Helming from the computer...

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Jesse Jones learns secrets to getting great deals on appliances

By Jesse Jones Prices for identical appliances can vary by hundreds of dollars, depending on where you buy them. And if you’re redoing your whole kitchen, those price differences could add up to...

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How An ER Visit Could Turn Into Identity Theft

A visit to any emergency room can be expensive. It hurts when the bill arrives– it’s even more painful if you weren’t in the hospital in the first place. That’s exactly what happened to a Kent woman...

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Jesse Helps Return A Family’s Stolen Motorcycle

The Harley Davidson was stolen from a Tacoma man eight years ago. It took a quick thinking detective, a compassionate insurance company and a family that never gave up, to bring the Harley home. The...

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Controversial School Zone Speed Cam Case Moves To Court

KIRO 7’s Jesse Jones was the first to tell you about a Seattle School Zone Speed Camera that was actually in King County. Now one of the cases heads to court, and the result could impact the more than...

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Shots Fired: A Police Training Incident Gone Wrong

A Bonney Lake woman says cops shot up her home. Police say she did nothing wrong. She just ended up on the wrong side of a training accident. KIRO 7’s Jesse Jones investigates. The post Shots Fired: A...

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Identity Thieves Are Now Attacking Your Kids Information

Identity theft is a big problem for adults. But it’s even worse for kids. KIRO 7’s Jesse Jones spoke to a Pierce County family who only learned- almost a decade later- that their child’s identity was...

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Dog owner blames Rover.com sitter for pet’s injuries

Popular pet sitting apps are changing how we let others care for our furry loved ones. KIRO 7’s Jesse Jones investigates a case where a dog was lost and seriously injured. It happened while under the...

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Jesse helps man fix months-long Comcast problem within a day

By Jesse Jones A Bellevue man needed major help to end a month’s-long problem with his cable provider. His problem was so bad, it created an issue with his neighbor’s yard and driveway. So he called...

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Jesse explains how to protect against local ransomware attacks

By Jesse Jones Ransomware attacks have hit cities like Atlanta and Baltimore hard, costing taxpayers millions of dollars to repair and recover those systems. Now the hackers are hitting school...

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Scammers set sights on Puget Sound apartment hunters

By Jesse Jones Scammers have their sights set on Puget Sound apartment hunters. They are posting fake listings trying to reel in unwitting consumers with ads too good to be true. KIRO 7’s Jesse Jones...

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Office Depot reaches settlement with Washington state

The state just reached a major settlement with Office Depot over the use of its free PC malware and virus scans. Jesse Jones broke the story that ended the program in all Office Depot stores and led...

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Jesse checks out Renton Housing Authority building after viewer concerns

The Renton Housing Authority is in a big rush to complete a $7 million remodel of one of its apartment buildings for seniors. But residents’ families called KIRO 7’s Jesse Jones saying the building is...

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Glitch with major insurance company leaves dozens with no proof of coverage

When Sandra Shaw went to renew a health insurance policy for herself and her husband, her broker encouraged her to try Lifewise by Premera because of the company’s reputation for excellent customer...

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Hundreds of salvaged and rebuilt cars sold on Seattle-area car lots – some...

Hundreds of salvaged and rebuilt cars are being sold across our area. But are consumers being told the truth about them? Jesse Jones investigates if local dealers are selling cars with rebuilt titles,...

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They promised to get people out of timeshares quickly and easily. Now they’re...

It’s a tempting promise: get out of your timeshare quickly and easily – for a fee. But when Jesse Jones investigated Bellevue-based Reed Hein & Associates in November of 2019, he heard from...

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